Housing & Communities Apprentice

Salary: £24,917-£25,211 (Appointment at the bottom of the band)

Location: Merthyr Tydfil

This is a Fixed Term, Full Time (30hrs - 4 Day Week) vacancy that will close in {x} days at {xx:xx} BST.

Vacancy

Housing and Communities Apprentice

Location: Hybrid working

Salary: £24,917 - £25,211 (Appointment at the bottom of the band)

Contract Type: Fixed Term until End of Apprenticeship

Hours of work: Full Time (30hrs – 4 Day Week)

Are you someone who is passionate about making a difference?

If so, we would love you to come and join our amazing mutual!

Are you our ideal candidate?

As our new Housing and Communities Apprentice, you’ll support the delivery of a high‑quality, people‑focused housing service for our tenants and communities. This is an excellent opportunity to begin a long‑term career in the housing sector, gaining hands‑on experience while learning from skilled, supportive colleagues who are committed to helping you grow.

You’ll help us provide a responsive, compassionate and values‑driven service, building positive relationships with tenants and understanding what matters most to them. Working alongside our teams, you’ll learn how to respond to day‑to‑day housing issues, contribute to community wellbeing, and help prevent problems from escalating — always reflecting our Mutual values and trauma‑informed approach.

You’ll bring enthusiasm, reliability and a willingness to learn, demonstrating the mindset and motivation to develop into a confident housing professional. You’ll be supported to study towards a recognised Housing Qualification (CIH Level 2 & 3), giving you a strong foundation for a future career in the Housing sector.

Please note that an enhanced DBS check will be required. Whilst a full clean driving licence would be beneficial from the start of your apprenticeship, it would be essential following the completion of your apprenticeship subject to any potential further employment in the succeeding role

How to apply:

To apply for this role, head over to our website to completed a short application and upload a CV.

When you upload your CV, can we ask that you don’t include any personal information that identifies you. This means we can recruit based on your knowledge and skills, not background, gender and ethnicity.

Personal information would include the following:

Name/Title
Educational institutions
Age
Gender
Email and postal address
Phone number
Nationality/immigration status

Closing date for applications is Thursday 26th March 2026 at 14:00.

Merthyr Valleys Homes reserves the right to close this vacancy early if a high number of sufficient applications are received prior to the closing date.

Our Mutual

As well as having a great culture, we offer a range of excellent benefits. These include generous annual leave and pension contributions, family friendly working arrangements, exciting career progression opportunities, 24/7 access to our Employee Assistance Programme and Happy Me, our very own initiative to support your wellbeing and help you to thrive.

There’s more – we’re trialling a 4 day working week exploring the possibility of balancing a shorter working week with higher productivity and improved services to tenants. So, 100% of our services, in 80% of the hours, for 100% of the salary.

You can be proud to be part of an organisation who’s passionate about giving back in every aspect of what we do. We’re an anchor investor, proudly supporting our communities and the people who live in them. 

We are committed to our responsibilities as a landlord, business and mutual in every way. We are passionate about playing our part in tackling the climate emergency, and our new Climate Strategy clearly sets our commitments, actions and goals to do this. 

Joining our mutual will give you the opportunity to become a member and have your say. Our Chief Executive, Michelle Reid, is hugely committed to tenants and employees working together to grow and shape our mutual. To meet our CEO and to get a better sense of who we are, grab yourself a cuppa and click here. 

Diversity & Inclusion

We don’t like to complicate things at MVH. If you are driven to perform, you’ll fit right in, it’s as simple as that really! We believe people’s differences are what make them great and actively seek out multiple approaches and perspectives. We’re passionate about building a culture where everyone feels comfortable bringing their authentic, whole self to work.

We’re committed to the principles of equality and diversity, and we want to be a mutual for everyone. We have been awarded the prestigious Tai Pawb “Quality in Equality and Diversity” accreditation, but we know that we still have work to do. People from Black, Asian and Minority Ethnic communities are currently under-represented in our mutual. We actively encourage people from these communities to apply for this and other roles within the organisation. We operate the Rooney rule and guarantee to interview all under-represented people who meet our essential criteria.

We welcome applications from individuals with disabilities and encourage you to share your Health Adjustment Passport with us. This helps us provide the necessary support and adjustments to support you in your role.

About Us

We are all about people, communities and delivering high quality affordable services. We are the first tenant and employee mutual housing association in Wales. The principles of mutuality guide what we do, from being a living wage employer and living rent landlord, to the mixed representation from tenants and employees we have within our uniquely designed governance structure. We are a successful organisation with great housing services, we have sound finances and believe in being efficient. You can read our latest Annual Report, Democratic Body Report to Members, and Value for Money statement by clicking here.

Our Benefits

Merthyr Valleys Homes is a great place to be! Find out about all our great benefits by clicking here.